Support Center
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Voice Verify (Enterprise)
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Do you support sending voice calls to phone numbers with extensions?
Yes, sending calls to phones with extensions is supported. You would need to pass TeleSign web services the ex...
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How can I check the status of a Voice Verify transaction?
You can use the options available in the SDK for your product. If you are using the REST API directly, there a...
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Can I customize the duration of the verification voice message?
Yes, we recommend your message to be up to a maximum of 28 seconds in duration. If the message is longer, you ...
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What Voice languages do you support?
TeleSign supports 86 localized languages through Voice Verify. For a complete list of all supported languages...
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What are the requirements for custom voice message implementation?
You may have as many custom voice messages as you wish. Below are some requirements: - Desired Format: wav f...
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Can I send Voice calls outside the United States?
Yes. TeleSign can deliver voice messages to over 200 countries and territories around the world.
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How do you round minutes for billing?
For our enterprise API, TeleSign does per second billing since we roll up the usage based on country and phone...