Support Center
We’re here for you. Find answers and advice for getting the most out of TeleSign.
Voice Verify (Enterprise)
-
Do you support sending voice calls to phone numbers with extensions?
Yes, sending calls to phones with extensions is supported. You would need to pass TeleSign web services the ex...
-
How can I check the status of a Voice Verify transaction?
You can use the options available in the SDK for your product. If you are using the REST API directly, there a...
-
Can I customize the duration of the verification voice message?
Yes, we recommend your message to be up to a maximum of 28 seconds in duration. If the message is longer, you ...
-
What Voice languages do you support?
TeleSign supports 86 localized languages through Voice Verify. For a complete list of all supported languages...
-
What are the requirements for custom voice message implementation?
You may have as many custom voice messages as you wish. Below are some requirements: - Desired Format: wav f...
-
Can I send Voice calls outside the United States?
Yes. TeleSign can deliver voice messages to over 200 countries and territories around the world.