Support Center

We’re here for you. Find answers and advice for getting the most out of TeleSign.

United Kingdom – Messaging Regulations

Last Updated: May 28, 2019 02:24PM UTC
United Kingdom – Messaging Regulations
 
General Information:
  • Handset delivery receipts supported - YES
  • Multipart messages are supported - YES
  • Two Way SMS Coverage Available - YES
  • Mobile Number Portability (MNP) supported - YES
  • Approximate time to provision 2 Way Sender ID – 1 week
  • Major networks – Hutchinson, Orange, T-Mobile, Telefonica, Vodafone
  • Regulatory Authority – OFCOM - https://www.ofcom.org.uk
 
Supported Traffic Types:
 
One Time Passwords (OTP)    YES
Alerts, Reminders, Notifications (ARN)    YES
Marketing (MKT)    YES
 
 
Supported SenderID Types:
 
Alphanumeric Yes*
Short Code Yes
Local Long Code Yes
International Long Code Yes
 
*NO registration is required for Alphanumeric Originators

Maximum Message Length:
 
Encoding Used Single Message Long Message
GSM* 160 153 (per message)
Unicode** 70 67 (per message)
ASCII 160 153 (per message)
Latin-1 140 134 (per message)
   
 
*Predominant character encoding is GSM (7-bit)
**Unicode is not supported by 3 and T-Mobile

Forbidden Content Topics:
  • Politics/Electoral
  • Adult or Otherwise Inappropriate Content
  • Violence
  • Gambling
 
 

Contact Us

e0a1e5301c660f79e62c99c6b12c4d3d@telesign.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete