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Indonesia - Messaging Regulations

Last Updated: Jun 12, 2018 12:30PM UTC
General Information:
  • Handset delivery – Supported but not reliable for all networks
  • Concatenated (long) messages – Supported (not across all networks)
  • Delivery to ported numbers supported
  • Indonesian Regulatory Authority -

Supported Traffic Types:
One Time Passwords (OTP)    YES
Alerts, Reminders, Notifications (ARN)    YES
Marketing (MKT)    YES
Inbound Messaging YES*
*Only via Shared Long Code 

Supported SenderID Types:
Alphanumeric    YES*
Short Code    NO
Local Long Code    YES
International Long Code    NO

*Alphanumeric originators should be pre-registered (not case sensitive, only Latin characters supported)
*No Generic alphanumeric SenderIDs are supported for Telkomsel
*Alphanumeric registration process requires completing a pre-registration form (use case, message content example needed for approval)
*If not pre-registered, SenderID will be overwritten to either Generic Alpha SenderID or a random Long Code

Maximum Message Length:
Encoding Used Single Message Long Message
GSM 160 153 (per message)
Unicode 70 67 (per message)
ASCII 160 153 (per message)
Latin-1 140 134 (per message)

Forbidden Content Topics:
  • Politics 
  • Adult or Otherwise Inappropriate Content
  • Religion
  • Violence
  • Gambling

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