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Jordan - Messaging Regulations

Last Updated: Jun 12, 2018 12:23PM UTC

General Information:

  • Handset delivery supported - sporadic
  • Concatenated (long) messages supported
  • Delivery to ported numbers supported

Supported Traffic Types:

One Time Passwords (OTP)    YES
Alerts, Reminders, Notifications (ARN)    YES
Marketing (MKT)    YES

Supported SenderID Types:

Alphanumeric    Yes*
Short Code NO
Local Long Code NO
International Long Code NO
*Preregistered originators only.

Content Restrictions:

  • Advertising/marketing messages require you to add the prefix “adv” before the sender id

    SMS cannot be sent to landline destination number.

  • Only communicate during an end user's daytime hours unless it is urgent.

  • Opt in and Opt out are required, especially for marketing traffic

  • Do not contact end users on do-not-call or do-not-disturb registries (promotional messages should not be sent after 9:00 PM Amman time (GMT + 3:00).)

  • Spam filters can return in some cases fake delivery receipts and don’t discriminate between spam and legitimate traffic.

Maximum Message Length:
Encoding Used Single Message Long Message
GSM 160 153 (per message)
Unicode 70 67 (per message)
ASCII 160 153 (per message)
Latin-1 140 134 (per message)

Forbidden Content Topics:

  • Politics 
  • Adult or Otherwise Inappropriate Content
  • Gambling

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