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Philippines - Two-Way Messaging - FAQs

Last Updated: Dec 28, 2017 03:35PM UTC
  1. What kind of senderIDs are supported?
    • Long Codes
  2. Are senderIDs dedicated or shared?
    • Dedicated
  3. Can end-users directly reply to the senderIDs (Can senderIDs be preserved)?
    • Yes
  4. Are end users charged for MOs?
    • Only regular carrier rates
  5. What is provisioning time?
    • 1 week
  6. Is there any use case that is prohibited for two-way service (Marketing, Invitations...)?
    • Marketing is permitted but are subject to NTC Guidelines (Local operators rules). Notifications are permitted. Spam, gambling, betting and adult content are not allowed by default for all destinations.
  7. Are P2P use cases allowed?
    • P2P is prohibited.
  8. Are there any time limits for sending (weekends, holidays, specific period of day)?
    • The only restriction is for Marketing traffic which can be sent only between 7:00AM and 9:00PM.
  9. What is throughput per second (TPS) limit?
    • 10 to 15 messages per second to avoid flooding on operator end
  10. Are there any daily/weekly/monthly limits in terms of traffic?
    • No limits. However, any high volume traffic should be reported first prior to sending.
  11. What is minimum lease term?
    • No minimum lease term.
  12. Cancellation notice period?
    • 1 month
  13. Is there any limitation with the amount of LCs that can be leased at once?
    • No limitation.

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