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Can I set the specific Sender ID or Short Code for my SMS messages?

Last Updated: Sep 22, 2018 06:44PM UTC

This can usually be arranged by contacting Support or your dedicated Account Manager.

In order to speed up Sender ID process please include following information in email request:


  • Business and Use Case (Information about business and the use case that Sender ID is needed for) 
  • Message Frequency 
  • Message Type (Security, Marketing or Promotional, Alerts, SMS Blast, P2P) 
  • Desired Sender ID (OA)
  • Message Content (Example of message template that will be used for traffic)
  • Countries (List of countries where traffic is planned to be used) 
  • Web page address or Application that is being used  

Please note that in many cases requests will need to be reviewed through a compliance process and TeleSign cannot guarantee Sender ID preservation.

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