Support Center

We’re here for you. Find answers and advice for getting the most out of TeleSign.

Do you have any rate limits?

Last Updated: Jan 28, 2019 08:54AM UTC

For Standard Accounts - during the trial phase, accounts are rate limited to 1 message per second.

Paid accounts are rate limited to 5 messages per second.

If you require higher rate limits please inquire about becoming an Enterprise customer using the 'Feedback' link in the portal side bar.  When contacting us, please provide the following information: 

 

  •  Use Case
  • Traffic Destinations
  • Product(s) Interested
  • Desired Start Date
  • Estimated Volume per month


For Enterprise Accounts - test accounts have a rate limit of 15 transactions a second.  Production accounts rate limits will default to 50 TPS but can be increased if required. 

Contact Us

e0a1e5301c660f79e62c99c6b12c4d3d@telesign.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete